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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Katherine

Katherine

July 14, 2026

5  out of  5
rating by Katherine
"Before becoming a client of Brian Burklow‘s State Farm office in Mont Belvieu, Texas, I was a client of a different State Farm agent for over 40 years until his retirement. I wanted to continue using State Farm so I had my information transferred to Brian Burklow’s‘s office. This was a wise decision. Everyone at this office has been fantastic. They are courteous, knowledgeable, and very professional. If I call the office for any reason, I get a live person. I don’t have to go through a long telephone menu just to get someone to help me. I love this. I have no regrets using Brian Burklow’s State Farm office in Mont Belvieu. Their service is top-notch."
We responded:
"Thank you, Katherine, for sharing your positive experience with our office. It's wonderful to hear that our team has met your expectations and provided the service you value. We appreciate your trust and are delighted to have you as part of our State Farm family. Your feedback is invaluable to us, and we're committed to maintaining the high standards you’ve come to expect."
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Brayden Bogie

July 14, 2026

5  out of  5
rating by Brayden Bogie
"Jessie was extremely helpful!"
We responded:
"Thank you for sharing your positive experience with Jessie. It's wonderful to hear that you found the assistance helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Tyra Flores

July 13, 2026

5  out of  5
rating by Tyra Flores
"Jessie was exceptional to work with over the phone. Clear and to the point, also very friendly and easy to talk to! She was able to help me get the coverage I needed and with a great price from what i was paying, thank you so much!"
We responded:
"Thank you for sharing your experience with Jessie. It's wonderful to hear that she was able to assist you effectively and provide you with the coverage you needed at a great price. Your feedback is greatly appreciated and will be shared with Jessie and the team. We're glad to have been of service and look forward to continuing to meet your insurance needs."
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Jessica Schillings

July 13, 2026

5  out of  5
rating by Jessica Schillings
"They always are so kind and have the best rates."
We responded:
"Thank you, Jessica, for sharing your positive experience. It's wonderful to hear that our team's kindness and competitive rates have made a difference for you. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Daphney Brooks

July 7, 2026

5  out of  5
rating by Daphney Brooks
"My husband and I purchased a new vehicle and we spoke to Becky at Brian Burklow’s State Farm office and she was very helpful and kind ! Thank you Brian Burklow State Farm."
We responded:
"Thank you, Daphney, for sharing your experience. It's wonderful to hear that Becky was able to assist you and your husband with your new vehicle. We truly appreciate your kind words and your trust in our team at Brian Burklow State Farm."
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Connie Schaffer

July 7, 2026

5  out of  5
rating by Connie Schaffer
"Great customer service and courtesy galore. I'm very satisfied to do business with this company and agent."
We responded:
"Thank you, Connie, for sharing your positive experience. It's wonderful to hear that you are satisfied with the customer service and courtesy provided. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Ami Terwilliger

July 2, 2026

5  out of  5
rating by Ami Terwilliger
"In a world of AI and computer answering systems, I am extremely thankful to always have a real person on the other end when I call any of the Brian Burklow offices. Jessie just recently helped me with my home insurance update. She was the only part of the process I knew I did not have to worry about. It was greatly appreciated!"
We responded:
"Thank you, Ami, for sharing your experience with us. It's wonderful to hear that Jessie was able to assist you with your home insurance update and provide the support you needed. We strive to ensure that our customers always have a personal and reliable experience, and your feedback reinforces the importance of this commitment. Your appreciation means a lot to us."
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Brandy Bishop

June 29, 2026

5  out of  5
rating by Brandy Bishop
"Great experience with this insurance company. The staff is helpful, responsive, and makes the process easy. I appreciate their great service and would recommend them."
We responded:
"Thank you, Brandy, for sharing your positive experience. It's wonderful to hear that our team was helpful and responsive, making the process easy for you. Your recommendation means a lot to us, and we're glad to have provided you with great service. Your feedback is truly appreciated."
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Veronica Jones

June 27, 2026

5  out of  5
rating by Veronica Jones
"Jessie in the State Farm insurance mount belvieu Texas office is wonderful and very nice and took great care of our family for insurance needs on our cars and our house! Thank you so very much!!!! The State Farm insurance office in Mount Belvieu is the best!!!!!!"
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Richard Scott

June 24, 2026

4  out of  5
rating by Richard Scott
"Becky was awesome to deal with today. I hate having to deal with any type of insurance person or company. She almost changed my mind about the biggest scammers in the world. Good job Becky. If they were all like you, I wouldn’t mind dealing with insurance companies"
We responded:
"Thank you for sharing your feedback, Richard. It's great to hear that Becky made a positive impression and helped change your perspective. We strive to provide excellent service, and your comments are truly appreciated. If there's anything else we can do to improve your experience, please let us know."
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Cheryl Burke

June 12, 2026

5  out of  5
rating by Cheryl Burke
"Becky was most helpful today in providing me with my current proof of auto insurance."
We responded:
"Thank you for sharing your positive experience with Becky. It's wonderful to hear that she was able to assist you effectively with your proof of auto insurance. Your feedback is greatly appreciated and will be shared with the team. We look forward to continuing to provide you with excellent service."
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Amanda Garza

June 12, 2026

5  out of  5
rating by Amanda Garza
"Hands down the best place. I have had State Farm for a while now but this one in particular is the best one. They have always been absolutely amazing and very nice. Marco is the one that helped me today after a billing mishap and was very nice ! I will always stay with this place!"
We responded:
"Thank you, Amanda, for sharing your experience with us. It's wonderful to hear that Marco was able to assist you with the billing issue and that you've consistently found our team to be amazing and friendly. Your loyalty and kind words mean a lot to us. We're committed to providing the best service possible and are grateful to have you as part of our State Farm family."
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Leonidas Lopez

May 13, 2026

5  out of  5
rating by Leonidas Lopez
"I had a great experience working with Marco Alexander as my insurance agent. From the very beginning, he was professional, knowledgeable, and genuinely focused on helping me find the best coverage for my needs."
We responded:
"Thank you, Leonidas, for sharing your positive experience with Marco Alexander. It's wonderful to hear that his professionalism and knowledge made a difference in finding the right coverage for you. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Joshua Benavides

April 10, 2026

5  out of  5
rating by Joshua Benavides
"Very pleased with the professionalism and courtesy they showed me at this office. Jessie was a big help and will highly recommend this office to others"
We responded:
"Thank you, Joshua, for sharing your positive experience. It's wonderful to hear that Jessie and the team provided you with the professionalism and courtesy you deserve. Your recommendation means a lot to us, and we're glad to have been of help. Looking forward to assisting you in the future!"
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Jenifer Storm

April 8, 2026

5  out of  5
rating by Jenifer Storm
"Jess and Becky helped me so much, very friendly and helpful! Highly recommend"
We responded:
"Thank you, Jenifer, for sharing your experience with us. It's wonderful to hear that Jess and Becky were able to assist you so effectively. Your recommendation means a lot, and we're glad to have been of service. If there's anything else you need, feel free to reach out."
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Marc Devalcourt

April 2, 2026

5  out of  5
rating by Marc Devalcourt
"I was able to get an auto policy from Jessie, she was professional and easily helped me with it"
We responded:
"Thank you, Marc, for sharing your experience. It's wonderful to hear that Jessie was able to assist you professionally with your auto policy. We appreciate your feedback and are glad to know you had a positive experience with us."
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Donna Moore

March 31, 2026

5  out of  5
rating by Donna Moore
"The agents were very helpful. They answered all my questions. I highly recommend this office."
We responded:
"Thank you, Donna, for sharing your positive experience with us. We're delighted to hear that our team was able to assist you effectively and answer all your questions. Your recommendation means a lot to us, and we're grateful for your support."
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Charles keen

March 31, 2026

5  out of  5
rating by Charles keen
"I’ve worked with Jessie a little over a year now and she’s always willing to help and walk me through any problems I have. Very professional and helpful. 10/10 recommend"
We responded:
"Thank you, Charles, for sharing your experience with Jessie. It's wonderful to hear that she has been consistently helpful and professional in addressing your needs. Your recommendation means a lot, and we're grateful for your trust in our team."
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Desiree Hawkins

March 29, 2026

5  out of  5
rating by Desiree Hawkins
"Jessie is always amazing. Jessie and Brooke do everything in their power to make having insurance through State Farm easy and honest."
We responded:
"Thank you, Desiree, for sharing your positive experience. It's wonderful to hear that Jessie and Brooke have been able to make your insurance experience easy and honest. Your feedback is greatly appreciated and will be shared with the team. We're committed to providing the best service possible and are glad to know we're meeting your expectations."
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Rebecca Moore

March 27, 2026

5  out of  5
rating by Rebecca Moore
"Very friendly, professional and helpful!"
We responded:
"Thank you, Rebecca, for your kind words and for taking the time to share your experience. It's wonderful to hear that you found our team friendly, professional, and helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you ever have any questions or need further assistance, feel free to reach out."
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Kimberly Haney

March 3, 2026

1  out of  5
rating by Kimberly Haney
"You are FIRED. I have had State Farm since I was 16 years old. In that span of time (47 years) I have NEVER had an agent unwilling or incapable of assisting me with a ongoing claims concern. Until now. Does this office think they don't need to be customer service oriented? If you are incapable of doing your job why would I give you my money? What's your relevance to me if you cannot offer solutions beyond "Call the claims people". If I wanted impersonal treatment I would have "The General" insurance. The ONLY benefit of an agent is problem solving when a claim filed has complications. You refused to help me with my complications. If you cannot manage that then you are pointless. Taking my money and doing absolutely nothing to advocate for me is NOT a business model I can work with. You're definitely fired."
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Nick Hamilton

February 19, 2026

5  out of  5
rating by Nick Hamilton
"Jessie Mederos did a fantastic job today. I needed to have some modifications on my insurance and she made it as painless as possible. I wish customer service was always this friendly and professional! Give this lady a raise!!!!"
We responded:
"Thank you, Nick, for sharing your experience with us. It's wonderful to hear that Jessie was able to assist you with your insurance modifications smoothly and professionally. We truly value your feedback and are delighted to know that our team provided the friendly service you deserve. Your kind words will certainly be shared with Jessie and the team."
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Connor O'Keefe

February 7, 2026

5  out of  5
rating by Connor O'Keefe
"I have does business with quite a few insurance companies but nothing can compare to the quality of service I have received from Brooklyn here. It is like having a personal concierge guide you through any of your insurance needs. Happy to find my home here with State Farm and will be doing business with Brooklyn for a long time!"
We responded:
"Thank you, Connor, for sharing your experience with us. It's wonderful to hear that Brooklyn has made such a positive impact on your insurance journey. Providing a personal and attentive service is what we strive for, and it's great to know you feel at home with us. We look forward to continuing to serve your insurance needs for many years to come."
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Guadalupe Barrientes

January 28, 2026

5  out of  5
rating by Guadalupe Barrientes
"Excellent service. Jessie was well informed and due to her knowledge and professionalism, I decided to switch to State Farm from my previous carrier. Keep up the great team work"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Jessie's knowledge and professionalism made such a positive impact on your decision to switch to State Farm. We're committed to maintaining this level of service and teamwork. Your feedback is greatly appreciated."
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Jamall Singleton

January 27, 2026

5  out of  5
rating by Jamall Singleton
"Jessi was very helpful."
We responded:
"Thank you for sharing your feedback, Jamall. It's wonderful to hear that Jessi was able to assist you effectively. Your satisfaction is important to us, and we appreciate your kind words. If there's anything else we can do for you, please let us know."