State Farm® Insurance Agent Brian Burklow
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Renae Pate
January 23, 2026
5
out of
5
rating by Renae Pate
"⭐⭐⭐⭐⭐ I cannot say enough great things about Brian Burklow – State Farm Insurance and especially Brooklyn Johnson at the Mont Belvieu location. Brooklyn went above and beyond helping us secure renters insurance for my mother, and the entire experience was smooth, reassuring, and honestly better than I could have hoped for. From start to finish, Brooklyn was incredibly patient, knowledgeable, and thorough. She took the time to answer all of our questions, explained everything clearly, and made sure my mom truly understood her coverage. The biggest thing for me was the peace of mind this gave my mother—knowing she’s properly covered and taken care of is priceless. If you’re looking for an insurance team that genuinely cares, I highly recommend the Mont Belvieu State Farm office and specifically asking for Brooklyn Johnson. Outstanding service, professionalism, and compassion all in one place. Thank you, Brooklyn, for making this such a positive experience! This was for my mom Betty Sanders."
cindy nelton
January 22, 2026
5
out of
5
rating by cindy nelton
"Jessie was amazing! Great rates"
We responded:
"Thank you, Cindy, for sharing your positive experience with us. It's wonderful to hear that Jessie provided you with amazing service and great rates. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
vitor duarte
January 19, 2026
5
out of
5
rating by vitor duarte
"Jessie was amazing , highly recommend her any day"
We responded:
"Thank you, Vitor, for sharing your experience with Jessie. It's wonderful to hear that she provided such excellent service. Your recommendation means a lot to us, and we're glad to have met your expectations. If there's anything else we can assist you with, feel free to let us know."
Ana Banda
January 15, 2026
5
out of
5
rating by Ana Banda
"Brooklyn at Brian Burklow's office is always very helpful! She is very patient a sweet."
We responded:
"Thank you, Ana, for sharing your positive experience with Brooklyn at our office. It's wonderful to hear that she has been helpful, patient, and sweet during your interactions. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
William Herrera
January 13, 2026
5
out of
5
rating by William Herrera
"Jessie & Brooklyn always work hard to give me the best price, very professional and make it very easy to get a policy."
We responded:
"Thank you, William, for sharing your positive experience with us. It's wonderful to hear that Jessie and Brooklyn have been able to assist you effectively and provide you with the best pricing. We strive to make the process as smooth and professional as possible, and your feedback is greatly appreciated."
Michael Estes
January 7, 2026
5
out of
5
rating by Michael Estes
"Jessie was a great agent she made it very easy"
We responded:
"Thank you, Michael, for sharing your experience with us. It's wonderful to hear that Jessie made the process easy for you. We appreciate your feedback and are glad to know you had a positive experience. Your satisfaction is important to us, and we look forward to continuing to assist you with your insurance needs."
Michael
January 7, 2026
5
out of
5
rating by Michael
"Great service from Jessica mederos"
We responded:
"Thank you, Michael, for sharing your positive experience with Jessica. It's wonderful to hear that you received great service. Your feedback is greatly appreciated and helps us continue to provide the best support possible."
HELEN MAKARCZYK
December 10, 2025
5
out of
5
rating by HELEN MAKARCZYK
"My agent, Brooklyn, was very knowledgeable & able to immediately answer all of my questions and concerns. She was also gracious and courteous."
We responded:
"Thank you, Helen, for sharing your experience. It's wonderful to hear that Brooklyn was able to assist you with such knowledge and courtesy. Your feedback is greatly appreciated and helps us continue to provide excellent service."
Bob Skeen
October 14, 2025
5
out of
5
rating by Bob Skeen
"Ms Jessie was so very nice and assisted me with setting up my device on my phone and my truck. She was so great, so helpful. Thank you Ms Jessie"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Jessie was able to assist you effectively with setting up your device. We're glad she could provide the help you needed. Your feedback is greatly appreciated, and we're delighted to have you as a valued customer."
Araceli Almazan
September 5, 2025
5
out of
5
rating by Araceli Almazan
"Jessie provided great service and was very helpful and explained everything very well to understand. She was able to provide me with a great auto quote."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Jessie was able to assist you effectively and provide a clear explanation of your auto quote. We appreciate your feedback and are glad to know you received the service you deserve. Your satisfaction is important to us, and we look forward to continuing to meet your insurance needs."
Steven Phillips
July 11, 2025
1
out of
5
rating by Steven Phillips
"I was asked to do a 5 star rating which I did, but now the update.They wrote my policy wrong on one home, the declaration page was a copy of my other home and then never notified the previous company that had the policy before as I was told they would. So I ended up paying for 2 policy's at same time. The previous company offered to give my money back if I could send them the declaration page from this state farm policy. That is when I discovered the policy was wrong and had been, even though I had called several times for other issues. The next 3 weeks after this I received numerous emails and phone calls nothing is resolved, either pointing finger at me or the other company. The other company wants to give my money back but due to the wrong description and the inability of these 2 insurance companies working together, Iam out several thousand dollars. Through all of this not a single call from the owner Brian. Instead I get same office staff that screwed this up. This business is not rated with BBB or there would be a complaint there. I've filed small claims court case and submitted a complaint to corporate State Farm and currently looking for the Texas entity that oversees the insurance practices. So best advice go somewhere else."
We responded:
"Thank you for recognizing Dinakay's exceptional customer service! We strive to provide top-notch service to all our customers. If you ever need anything else, feel free to reach out."
Bryce Young
July 8, 2025
5
out of
5
rating by Bryce Young
"Brooklyn and Brian were amazing!!"
We responded:
"Thank you, Bryce, for sharing your positive experience with us. It's wonderful to hear that Brooklyn and Brian made such a great impression. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
cliff slater
June 27, 2025
5
out of
5
rating by cliff slater
"Jessie was amazing!!! 🤩 Thank you very much"
We responded:
"Thank you for sharing your experience with us! We're delighted to hear that Jessie provided you with amazing service. Your feedback is greatly appreciated and helps us continue to deliver excellent support."
Lana
June 18, 2025
5
out of
5
rating by Lana
"Brooklyn has been a lot of help setting up my 2nd vehicle. Very attentive and friendly. I highly recommend Brian Burklow State Farm Insurance Agency."
We responded:
"Thank you, Lana, for sharing your positive experience with us. It's wonderful to hear that Brooklyn was attentive and friendly while assisting you with setting up your second vehicle. Your recommendation means a lot, and we're glad to have you as part of our community."
Amy Thompson
June 16, 2025
5
out of
5
rating by Amy Thompson
"Brooklyn was incredibly accommodating to our family’s needs and assisted in getting us the lowest rate for our teen driver. Additionally, Brooklyn helped me get in all of the necessary documentation on my end…and I needed the help! Superb service!"
We responded:
"Thank you, Amy, for sharing your experience with us. It's wonderful to hear that Brooklyn was able to accommodate your family's needs and assist in securing a great rate for your teen driver. We're glad she could help with the documentation process as well. Your feedback is greatly appreciated, and we're delighted to know you received superb service."
Joshua Kean
June 13, 2025
5
out of
5
rating by Joshua Kean
"Brooklyn did a great job taking care of my request in a timely manner."
We responded:
"Thank you, Joshua, for sharing your positive experience with us. It's wonderful to hear that Brooklyn was able to assist you promptly and effectively. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
Chris V
June 12, 2025
5
out of
5
rating by Chris V
"Jesse was great agent , helped me save on my insurance and also had a very positive attitude ."
We responded:
"Thank you, Chris, for sharing your experience with Jesse. It's wonderful to hear that he was able to help you save on your insurance and that his positive attitude made a difference. Your feedback is greatly appreciated, and we're glad to have you as a valued customer."
amy Edmondson
June 11, 2025
5
out of
5
rating by amy Edmondson
"So helpful and kind"
We responded:
"Thank you, Amy, for your wonderful feedback. It's great to hear that you found our team helpful and kind. Your satisfaction is very important to us, and we appreciate you taking the time to share your experience."
Bianca Zuniga
May 30, 2025
5
out of
5
rating by Bianca Zuniga
"Staff was very professional and friendly."
We responded:
"Thank you, Bianca, for sharing your positive experience with us. We're delighted to hear that our staff's professionalism and friendliness made a great impression. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Noe Peña
May 29, 2025
5
out of
5
rating by Noe Peña
"Brooklyn helped me adding insurance on our vehicles and homes. It was easy and everything was explained perfectly. Recommend her for your insurance needs."
We responded:
"Thank you, Noe, for sharing your positive experience with us. It's wonderful to hear that Brooklyn was able to assist you effectively with your insurance needs. We appreciate your recommendation and are glad to know everything was explained clearly. Your feedback means a lot to us."
Kahla Oden
May 28, 2025
5
out of
5
rating by Kahla Oden
"Brooklyn was amazing to work with. She got everything done quickly and easily!!"
We responded:
"Thank you, Kahla, for sharing your positive experience with Brooklyn. It's wonderful to hear that she was able to assist you efficiently and make the process smooth. Your feedback is greatly appreciated, and we're glad to have met your expectations."
Nauman Sajjad
May 23, 2025
5
out of
5
rating by Nauman Sajjad
""I have been with State Farm since 2022 and I have had no problems at the Mont Belvieu office.Miss Brooklyn helped me with my problem over the phone and she was such a pleasant and polite. She helped me to resolve the issue."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Miss Brooklyn was able to assist you effectively and that you found her service pleasant and polite. We appreciate your trust in our Mont Belvieu office and are delighted to know that your needs were met. Your feedback is invaluable to us, and we're grateful for your continued support."
susan baker
May 22, 2025
5
out of
5
rating by susan baker
"Brooklyn was very helpful with helping me reinstate my policy with State Farm. I’m happy to be back"
We responded:
"Thank you, Susan, for sharing your experience. It's wonderful to hear that Brooklyn was able to assist you effectively with reinstating your policy. We're glad to have you back with us at State Farm. If there's anything else you need, feel free to reach out."
Mary Moore
May 21, 2025
5
out of
5
rating by Mary Moore
"I have been with State Farm since May of 2024! I have had no problems with anyone at the Mont Belvieu office at anytime! Today was extra special because Miss Brooklyn helped me with my problem over the phone! Extremely pleasant and polite young lady! I’m going to make it a point to go by the office and personally meet her! FYI: I’m 80 years old and I respect anyone with manners!"
We responded:
"Thank you so much for sharing your experience with us. It's wonderful to hear that Miss Brooklyn was able to assist you so effectively and that her manners made such a positive impression. We truly value your long-standing relationship with our office and appreciate your kind words. Your feedback is important to us, and we look forward to welcoming you in person at the Mont Belvieu office."
Kailey Myers
May 14, 2025
5
out of
5
rating by Kailey Myers
"I can’t say enough great things about my insurance agent, Traci! She has been incredibly helpful and thorough every step of the way. From helping me understand my policy options to making sure I had the coverage I needed, she’s always been patient and attentive to my questions. Her expertise and responsiveness have made what could be a complicated process so much easier. I truly appreciate how she goes above and beyond to ensure I’m properly protected. I highly recommend her to anyone looking for a knowledgeable and caring insurance agent!"
We responded:
"Thank you so much for sharing your positive experience with Traci. It's wonderful to hear how her expertise and attentiveness have made a difference for you. We're delighted to know that she has been able to assist you effectively with your insurance needs. Your recommendation means a lot to us, and we're grateful for your trust in our agency."